At Grubzmart, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and make a purchase.
1. Information We Collect
We may collect the following personal information when you visit our website or make a purchase:
- Name
- Email address
- Shipping and billing address
- Payment information (credit card details)
- Order history
2. Use of Information
The information we collect is used to:
- Process and fulfill your orders
- Communicate with you about your orders and promotions
- Improve our website and services
- Provide customer support
3. Data Security
We take the security of your personal information seriously. Our website uses encryption and secure protocols to protect your data during transactions. However, please note that no online transaction is 100% secure, and we cannot guarantee complete security.
4. Shipping and Processing
We process orders within 3 to 5 business days. Products are shipped within 7 to 10 business days from the order date. You will receive an email with tracking information once your order is shipped.
5. Returns and Refunds
We offer a 30-day return and refund policy. If you are not satisfied with your purchase, you can return the product within 30 days of delivery for a full refund. The item must be in its original condition and packaging. Please contact our customer service team to initiate a return.
6. Third-Party Services
We may use third-party service providers to facilitate our services, such as payment processing, shipping, and email communication. These third parties are obligated to protect your information in accordance with their privacy policies.
7. Cookies
Our website uses cookies to improve user experience, track site usage, and display personalized content. You can manage cookie settings in your browser.
8. Changes to Privacy Policy
We reserve the right to update this Privacy Policy. Any changes will be posted on this page, and we encourage you to review it periodically.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: